Real Time Search Doesn’t Validate Social Media
As I mention in the beginning of all my Internet Marketing classes, Search Engine Marketing (both SEO and PPC) is a completely different form of marketing. It’s different than most anything we’ve ever known.
Other forms of marketing and advertising tend to interrupt. Television, radio, magazines, newspapers, and billboards all interrupt in one way or another. They all blast their message at you, whether you want it or not.
Search engines are different.
With Search Engine Marketing (SEM), the customer blasts us. They tell us what they want. It is reverse broadcast marketing. We just need to be at the right place at the right time.
To illustrate, Search Engine Marketing is more like farming than hunting. If you build good sites and links, your customers will come to you. You don’t need to find them and hunt them down any more.
What about Social Media?
It’s different. It’s more… well… social! Many compare it to being at a party. People may mention that they are wanting something. They may even ask others for advice. But that is just a small part of what they are saying. They don’t expect to be directly sold on something.
Along comes real time search!
So now, Google is taking content from Twitter, Facebook, Blogs, and putting these comments into search results. Does that mean that if you want to do well with Search Engine Marketing, you need to be all over social media? It may seem so.
But not so fast. Let’s think about this.
For WHICH results is Google showing social media results? If you type in direct queries for services or products, what will Google show? Typically, they will show their paid and natural listings. Sometimes they show local or news results.
But for services and products, they will seldom show real time (social media) results.
When do they show up?
They only show up for subjects that are being talked about a lot. Don’t believe me? Over the past few weeks, real time results show up for “Tiger Woods Mistress” and “Google Nexus One Phone”. They typically won’t show up for “Charlotte Dentist” or “Wii game” or “Internet Marketing Training”.
Sorry Social Media Experts…
I believe in using social media. After all, I teach a two-day class with Brandon Uttley on it. But Google’s real time search does not validate the value and need to do social media.
Use social media to network, build awareness, and communicate.
But don’t expect Google to send potential customers to Twitter or Facebook. They’d rather have your customers click on the Google listings (especially the paid ones).
Popularity: 30% [?]
January 7th, 2010 at 10:04 pm
This is an interesting topic for a post, Corey. While I agree using social media to pull an end-around on search engines is a poor strategy, I don’t know too many social media enthusiasts advocating this anyway. But as you know, if there’s a shortcut, somebody will try to take it.
It’s still not clear what search terms Google (and others) will include in real-time results. I Googled a friend’s name (Amy Mengel), and her most recent Tweets appear in the real-time results. She’s popular, but not on the scale of Tiger Woods or Google Nexus.
I’m interested to see how real-time search evolves. I suspect your side of the marketing equation and mine are becoming inextricably intertwined.
Hey, at least we’ll be crossing paths more
January 8th, 2010 at 5:18 pm
True Scott. We’ll have to see for sure. Last night at the SEMCLT event, I posed this question to one of the Senior SEO’s at Red Ventures. He stated that they are seeing real time search showing up on some of their money phrases in search. That really surprised me.
But in general, I just can’t see Google sending their money phrases to Twitter or Facebook. It just doesn’t make any sense. So I stand by what I wrote. (For now, at least.)
January 11th, 2010 at 12:14 pm
Hi Corey,
I wonder if SM real time results on Tiger Woods actually resulted in higher sales of high-end golf clubs, or bookings at golf courses he designed. Will people decide to buy a Nexus because of ‘buzz’? Maybe - but if that’s the only reason people buy something, I’ll be even more worried about the lemming-ization of our culture.
I agree with your views so far. In addition, I’ve always believed that social media is a set of results of not necessarily the “best” news or info - instead, the most “popular”. Which is why it’s not the right path for every business out there
January 19th, 2010 at 6:19 pm
Good post Corey, I like your last paragraph in your post. Google’s core product…